Free shipping on orders over Β£75
Easy returns and exchanges

We aim to provide efficient delivery on all packages to mainland UK addresses. There are some areas where we will need to charge slightly more due to postage costs such as Highlands & Islands, Southern Ireland & Isle of Man.

Delivery is charged at Β£5.95 forΒ standard deliveryΒ to UK mainland (see below for exceptions). Next working day delivery available for Β£6.95 if order before 1pm.Β  Bikes are subject to Β£10.00 carriage charge. Exceptions can be found below. E-Bikes are subject to Β£30.00 carriage charge due to higher weight and value involved for insurance purposes.Β 

Free delivery is available for orders over Β£75 and is a 2 working day service.

Orders placed before 12pm Monday to Thursday will be shipped the same day for next day delivery. Orders placed after 12pm Thursday and onwards will be shipped on Monday.

DUE TO THE CURRENT HIGH DEMAND, DELIVERY TIME FOR BIKES IS 3-5 DAYS. ALL PARTS AND ACCESSORIES ARE STILL 1-2 DAYS.

We use DPD for all our shipments:

DPD offer an excellent delivery service, with full tracking information and an hour time slot given on the day of delivery. You can also change the destination of your parcel, including local drop off points.

*Saturday delivery can be arranged at extra cost, please call for details.

SHIPPING EXCEPTIONS & SURCHARGES

Unfortunately due to the policies of our chosen shipping companies we regret that we will have to apply a separate charge to selected postcodes in the UK for some of our packages. If we need to apply this charge we will contact you after your order has been placed and work out the extra shipping charge. We do ship outwith the UK, please contact us for prices and options.

NORTHERN IRELAND POSTCODE SHIPPING EXCEPTIONS

Postcodes in Northern Ireland will carry a further charge for shipping, please contact for more details and prices.

ABERDEENSHIRE POSTCODE SHIPPING EXCEPTIONS

Postcodes in Aberdeenshire carry a further charge for large item shipping.

OUTER HEBRIDES POSTCODE SHIPPING EXCEPTIONS

Postcodes in the Outer Hebrides will carry a further charge for large item shipping, please contact for more details and prices.

INVERNESSHIRE POSTCODE SHIPPING EXCEPTIONS

Postcodes in Invernesshire carry a further charge for large item shipping.

KIRKWALL AREA POSTCODE SHIPPING EXCEPTIONS

Postcodes in the Kirkwall area carry a further charge for large item shipping shipping.

PAISLEY (WESTERN ISLES) POSTCODE SHIPPING EXCEPTIONS

Postcodes ranging from PA20 - PA80 in the Paisley & Western Isles will carry a further charge for large item shipping, please contact for more details and prices.

SHETLAND ISLES AREA SHIPPING EXCEPTIONS

Postcode within the Shetland Isles will carry a further charge for large item shipping, please contact for more details and prices.

We are confident that you will be very happy with the products you purchase from us but if you do change your mind we offer a 14 day money back guarantee on all online purchases except in the one circumstance listed below*. This period begins the day your order is delivered and ends 14 days from the day you receive your order and applies only to the conditions below.

If you wish to cancel an order before it has been dispatched you should phone or e-mail us as soon as possible. We can be contacted on 01563 526800 or via e-mail toΒ info@sprocketscycles.com.

If you wish to return an item that has already been received, please call or e-mail where a member of our staff will be happy to advise you and guide you through any item of the returns process.

You should post your return items along with a cover letter to:Β 
Sprockets Cycles,
Ayr Rd,
Kilmarnock,
KA1 5LF

RETURNING ACCESSORIES

The goods must be returned within 14 days from the day they are received/signed for.

Goods that are unsuitable, ordered by mistake or size errors must be returned at your cost in their original condition along with all packaging intact & paperwork intact and in a re-sellable condition, in these cases postage costs will not be refunded. If a replacement size is needed by yourself there will be an additional Β£3.95 delivery charge. If returning goods within the 14 day policy, you are under a duty to keep them in your possession and to take reasonable care of them until they are returned.

You should retain proof of postage until we inform you that the returned items have been received safely by us. We will not take responsibility for lost mail unless a signature has been attained for the item at Sprockets Cycles.

DAMAGED GOODS

If your goods are damaged in transit, we need to be notified of the damages within 24 hours of delivery to set up a claim with our courier company.

Items that are damaged or delivered in error are subject to the same basic conditions & expectations, however, should any claim for the above be valid, we will promptly refund any postage costs.

Please ensure you send a legible cover note including your receipt & contact details with all returns. This will provide clarity on the reason for return of the item & speed up the returns process.

*Unfortunately, exchanges or refunds are not allowed if the Goods have been specially made to order, personalized or altered to fit. These items do however come with their applicable warranty periods.

Motor

Bosch Performance Line CX (Smart System) Drive Unit with 100Nm maximum torque, 750W of peak power and 250W of nominal power. Features four power mode settings including Tour+ and eMTB+. AXS derailleur powered off motor

Battery

Bosch PowerTube 800Wh, perfectly integrated into the frame with an intuitive lockable mechanism for easy removal. PowerMore compatible.

Display

Bosch Kiox 400C LCD display mounted within the top tube, paired with the discrete bar mounted Mini Remote. Also connects to the Bosch eBike Flow smartphone app to give you even more insight and control at your fingertips

Charger

Charger 4A (230V)

Frame

Uni-directional carbon mainframe and rear triangle, tapered head tube, internal cable routing, Shape.it Link V2 and 12mm x 148mm Boost dropouts

Rear shock

Fox Float X2 Factory Series, EVOL, lock out, 230mm x 57.5mm, custom tuned for Whyte

Fork

2026 Fox Podium Factory 29in, 170mm travel, 44mm offset, Grip X2 damper, tapered steerer, 110m x 20mm axle

Headset

FSA No. 55R, 1-1/8in upper and 1.5in lower

Shifters

SRAM AXS Pod, right, MMX, 12 speed

Rear derailleur

SRAM XO T-Type AXS, 12 speed, powered off the Bosch CX motor system’s internal battery

Chainset

Hope E-Bike cranks, 155mm length, Bosch mounting, 36T chainring T-Type

Chain

SRAM GX T-Type, 12 speed

Cassette

SRAM XS 1275, T-Type, 10-52T, 12 speed

Wheelset

DT HX531, 30mm internal

Hubs

Hope Pro 5, six bolt, 12mm x 148mm Boost spacing, XD driver, 32 hole

Hope Pro 5, six bolt, 20mm x 110mm Boost spacing, 28 hole

Spokes

DT Swiss Elemental

Tyres

Maxxis Assigai WT, TR, 29in x 2.5in 120TPI, EXO+ sidewall protection, 3C MaxxGrip, dual compound, folding bead, front; Maxxis Minion DHR 2 WT, TR, 29in x 2.4in 120TPI, Double Down casing, 3C MaxxTerra, dual compound, rear

Brakes

Hope EVO GR4, four piston hydraulic, 220mm / 200mm diameter floating disc rotor

Handlebars

Race Face ERA Carbon, 20mm rise (sizes S/M) / 40mm rise (sizes L/XL), 35mm bar bore, 800mm wide

Grips

Whyte Enduro lock-on

Stem

Whyte Trail full CNC, 32mm extension, 35mm bar bore

Saddle

Fi’zi:k Terra Aidon, 145mm wide, Wingflex, S-Alloy Mobius rail

Seatpost

One Up Components V3 Dropper Post, MMX Paddle remote lever, size-specific drop (size S: 150mm travel; size M: 170mm travel; size L and XL: 210mm travel)

Pedals

Fibre reinforced composite platform

We aim to provide efficient delivery on all packages to mainland UK addresses. There are some areas where we will need to charge slightly more due to postage costs such as Highlands & Islands, Southern Ireland & Isle of Man.

Delivery is charged at Β£5.95 forΒ standard deliveryΒ to UK mainland (see below for exceptions). Next working day delivery available for Β£6.95 if order before 1pm.Β  Bikes are subject to Β£10.00 carriage charge. Exceptions can be found below. E-Bikes are subject to Β£30.00 carriage charge due to higher weight and value involved for insurance purposes.Β 

Free delivery is available for orders over Β£75 and is a 2 working day service.

Orders placed before 12pm Monday to Thursday will be shipped the same day for next day delivery. Orders placed after 12pm Thursday and onwards will be shipped on Monday.

DUE TO THE CURRENT HIGH DEMAND, DELIVERY TIME FOR BIKES IS 3-5 DAYS. ALL PARTS AND ACCESSORIES ARE STILL 1-2 DAYS.

We use DPD for all our shipments:

DPD offer an excellent delivery service, with full tracking information and an hour time slot given on the day of delivery. You can also change the destination of your parcel, including local drop off points.

*Saturday delivery can be arranged at extra cost, please call for details.

SHIPPING EXCEPTIONS & SURCHARGES

Unfortunately due to the policies of our chosen shipping companies we regret that we will have to apply a separate charge to selected postcodes in the UK for some of our packages. If we need to apply this charge we will contact you after your order has been placed and work out the extra shipping charge. We do ship outwith the UK, please contact us for prices and options.

NORTHERN IRELAND POSTCODE SHIPPING EXCEPTIONS

Postcodes in Northern Ireland will carry a further charge for shipping, please contact for more details and prices.

ABERDEENSHIRE POSTCODE SHIPPING EXCEPTIONS

Postcodes in Aberdeenshire carry a further charge for large item shipping.

OUTER HEBRIDES POSTCODE SHIPPING EXCEPTIONS

Postcodes in the Outer Hebrides will carry a further charge for large item shipping, please contact for more details and prices.

INVERNESSHIRE POSTCODE SHIPPING EXCEPTIONS

Postcodes in Invernesshire carry a further charge for large item shipping.

KIRKWALL AREA POSTCODE SHIPPING EXCEPTIONS

Postcodes in the Kirkwall area carry a further charge for large item shipping shipping.

PAISLEY (WESTERN ISLES) POSTCODE SHIPPING EXCEPTIONS

Postcodes ranging from PA20 - PA80 in the Paisley & Western Isles will carry a further charge for large item shipping, please contact for more details and prices.

SHETLAND ISLES AREA SHIPPING EXCEPTIONS

Postcode within the Shetland Isles will carry a further charge for large item shipping, please contact for more details and prices.

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