At Sprockets, we partner with DPD to provide fast, secure, and fully tracked delivery service that's reliable and quick.
Standard UK Mainland Delivery
Free Delivery: Orders over £75 qualify for free delivery (2 working day service)
Standard Delivery: £5.95 for orders under £75 (2 working days)
Bike Delivery: £10 per order (2-10 working days)
E-Bike Delivery: £30 per order (7-10 working days - higher charge due to weight, value, and insurance requirements)
Dispatch Times
- Orders placed before 12pm Monday-Thursday: Dispatched same day for next day delivery
- Orders placed after 12pm Thursday: Dispatched the following Monday
- Parts and accessories: 1-2 working days
- Bikes: 2-10 working days (we prioritize safe, quality delivery over speed)
- Orders involving suppliers may take slightly longer - please enquire if unsure
Remote Area Surcharges
Some UK areas incur additional delivery charges due to courier restrictions and increased postage costs.
Areas affected
- Northern Ireland — all BT postcodes
- Isle of Man — all IM postcodes
- Isle of Wight — PO30 to PO41
- Isles of Scilly — TR21 to TR25
- Scottish Highlands & Islands:
- Outer Hebrides — all HS postcodes
- Shetland — all ZE postcodes
- Caithness & Orkney — all KW postcodes
- Inverness, Highlands & Skye — all IV postcodes
- Argyll & Inner Hebrides — PA20 to PA49, PA60 to PA78
- Arran & Cumbrae — KA27, KA28
- Lochaber, Badenoch & Strathspey — PH19 to PH26, PH30 to PH44, PH49, PH50
- Parts of Aberdeenshire & Moray — AB37, AB38, AB54 to AB56
- Trossachs & Breadalbane — FK17 to FK21
If your postcode starts with any of the above, the Highlands & Islands rate applies at checkout.
Remote Area Shipping Costs:
- Standard items: £15 surcharge
- Bikes: £20 surcharge
- E-Bikes: £35 surcharge
- Tentbox products: £50 flat rate (applies to all UK destinations)
DPD Tracking & Delivery Options
All shipments include:
- Full tracking information
- One-hour delivery time slot (notified on delivery day)
- Ability to redirect your parcel or select local drop-off points
- Saturday delivery available at extra cost - please call for details
International Shipping
We ship internationally. Please contact us for quotes and delivery options.
Important Notes
- Free delivery does NOT apply to remote areas, bikes, e-bikes, or tentbox products
- During high demand periods, bike delivery may experience delays
- All delivery times are working days (Monday-Friday)
- Remote area charges are automatically calculated at checkout based on your postcode
For any questions about delivery, please don't hesitate to contact us before placing your order.