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- Description
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Details
Shimano M162 SPD Shoes 45 - Delivery & Returns
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Delivery
We aim to provide quick and cheap delivery on most packages to mainland UK addresses, there are some areas where we will need to charge slightly extra due to postage costs such as Highlands & Islands, Southern Ireland & Isle of Man.We ship our items within 3-5 days via DPD.
*Saturday delivery can be arranged at extra cost, please call for details.
Shipping exceptions & surcharges
Unfortunately due to the policies of our chosen shipping companies we regret that we will have to apply a separate charge to selected postcodes in the UK for some of our packages. If we need to apply this charge we will contact you after your order has been placed and work out the extra shipping charge. We do ship outwith the UK, please contact us for prices and options.
Northern Ireland postcode shipping exceptions
Postcodes in Northern Ireland will carry a further charge for shipping, please contact for more details and prices.
Aberdeenshire postcode shipping exceptions
Postcodes in Aberdeenshire carry a further £20 charge for large item shipping.
Outer Hebrides postcode shipping exceptions
Postcodes in the Outer Hebrides will carry a further charge for large item shipping, please contact for more details and prices.
Invernesshire postcode shipping exceptions
Postcodes in Invernesshire carry a further £20 charge for large item shipping.
Kirkwall area postcode shipping exceptions
Postcodes in the Kirkwall area carry a further £20 charge for large item shipping shipping.
Paisley (western isles) postcode shipping exceptions
Postcodes ranging from PA20 - PA80 in the Paisley & Western Isles will carry a further charge for large item shipping, please contact for more details and prices.
Shetland Isles area shipping exceptions
Postcode within the Shetland Isles will carry a further charge for large item shipping, please contact for more details and prices.
E-bike Delivery
Please note E-bike deliveries are subject to an extra delivery charge.
Returns
We are confident that you will be very happy with the products you purchase from us but if you do change your mind we offer a 14 day money back guarantee on all online purchases except in the one circumstance listed below*. This period begins the day your order is delivered and ends 14 days from the day you receive your order and applies only to the conditions below.
If you wish to cancel an order before it has been dispatched you should phone or e-mail us as soon as possible. We can be contacted on +44 1563 526800 or via e-mail to [email protected]
If you wish to return an item that has already been received, please call or e-mail where a member of our staff will be happy to advise you and guide you through any item of the returns process.
Returning accessories
The goods must be returned within 14 days from the day they are received/signed for.
Goods that are unsuitable, ordered by mistake or size errors must be returned at your cost in their original condition along with all packaging intact & paperwork intact and in a re-sellable condition, in these cases postage costs will not be refunded. If a replacement size is needed by yourself there will be an additional £3.95 delivery charge. If returning goods within the 14 day policy, you are under a duty to keep them in your possession and to take reasonable care of them until they are returned.
You should retain proof of postage until we inform you that the returned items have been received safely by us. We will not take responsibility for lost mail unless a signature has been attained for the item at Sprockets Cycles.
Damaged Goods
If your goods are damaged in transit, we need to be notified of the damages within 24 hours of delivery to set up a claim with our courier company.
Items that are damaged or delivered in error are subject to the same basic conditions & expectations, however, should any claim for the above be valid, we will promptly refund any postage costs.
Please ensure you send a legible cover note including your receipt & contact details with all returns. This will provide clarity on the reason for return of the item & speed up the returns process.
*Unfortunately, exchanges or refunds are not allowed if the Goods have been specially made to order, personalized or altered to fit. These items do however come with their applicable warranty periods.
- Reviews
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Write Your Own Review
5 reasons to buy from us
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We Only Advertise In Stock Items
A little extra
More infoAt Sprockets we know the excitement when you see a new product or deal that’s available to buy online. We also realise the disappointment when you go to take advantage and its unavailable or out of stock. That’s why we guarantee that when you see a product or a deal on our website, it’s in stock and available to buy. We only show what we have in stock. This way you can buy with confidence or actually come in store to touch and feel the products before you buy.
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Stay Local. Try Our Click & Collect
A little extra
More infoAt just 20 minutes south of Glasgow, we’re one of Scotland’s biggest bike shops. This means we can keep stock of all kinds of products in sizes and colours that other shops can’t. This also means we can call on our online stock immediately, and from the same location! This is why we operate a same day “click and collect” service. You can pick your items from our website, buy online then make the trip to our shop in Kilmarnock to pick them up. It couldn’t be simpler. And there's bonus, you then get to visit our amazing shop and team.
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Finance Up To 36 Months 0%
Help when needed
More infoChose your bike, accessories or whatever you like from our website or shop, then choose from several different finance options. We can offer 12, 24 or even 36 months 0% finance (terms apply) to make owning your dream bike just a bit easier. Our online system means there are no forms to fill in and no waiting periods. We can literally tell you in 5 minutes if you are approved. It’s not just for bikes either. You can choose footwear, clothing and a helmet too and take it all as a finance bundle. We sell 100’s of finance bundles every year, so we’re experts at getting you the best deal!
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Free Delivery On Orders Over £50
Help when needed
More infoMainland UK, for any item or order over £50, postage is free! We value your custom and don’t want to profiteer from expensive couriers and postal rates. At Sprockets Cycles, we will take the hit on postage for the big items! So when you basket something online that's over £50, the price you see is the price you’ll pay. No nasty surprises!
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Cycle To Work Scheme
Help when needed
More infoEvery year we accept 100’s of “cycle scheme” vouchers. As part of the government’s sustainable transport initiative, you can get a bike and accessories tax free and pay it over 12 instalments straight from your wages before deductions. Sounds to good to be true? Then give us a call and ask for details on how we can make it work for you! If you already have a cycle to work voucher then we’d be glad to see you in store to redeem it against the 1000’s of available bikes and accessories available. If you’re not local and unable to come in store, don’t worry, we can help you too. Just give us a call. We accept vouchers from all of the major players too. So if you have a voucher from Cyclescheme, Halfords: Cycle 2 Work, Bike to work, Cycle solutions or Cycle plus? We can definitely help!
